Terms of Service

These terms are the agreement between you and Conquest for using Relay (relaybyconquest.app). Creating an account, or using the app, means you accept them.

If you sign up for a business, you’re agreeing on that business’s behalf and confirming you’re allowed to commit it.

Relay is software. It gives you one place to connect your own Facebook ad account and Google Calendar, write and launch ads, publish a landing page, collect leads, and see what your spend is doing.

It is not an advertising agency, not a guarantee of results, and not a replacement for your judgement. You stay the advertiser: the ad account, the money, the Facebook Page and your customer relationships are yours.

Give us a real email address and keep your password safe. You’re responsible for anything that happens under your account.

Each account is one business. Please don’t share your login. Our team can help with support and, for a small number of accounts, administer the platform.

You can optionally order a custom website for your business for $250 (one-time, charged when you order) plus $50/month, billed separately from and on top of your Relay subscription.

The $50/month renews automatically until you cancel the website. The $250 setup fee is non-refundable once work on your site has started.

Presale: through November 1, 2026, new accounts add a card to reserve Relay but nothing is charged — access is free until November 1, 2026. Starting that day, Relay Pro is $50 USD per month and renews automatically each month until you cancel.

After November 1, 2026, new accounts get a 24-hour free trial (a card is required to start it, and nothing is charged on day one). After the trial, Relay Pro is $50 USD per month and renews automatically until you cancel. Where taxes apply, they’re added to the price.

You can cancel at any time, and your access continues to the end of the period you’ve already paid for. If a charge looks wrong to you, tell us and we’ll correct it.

The $50 covers the software. Money spent on ads is charged to your own payment method by Meta — not by us — and never passes through Relay.

You choose the daily budget. Ads can start spending as soon as they’re live, so check campaigns you don’t want running and turn them off when you’re finished with them.

When you ask the assistant to launch a campaign, it writes the ad, builds the landing page and puts it live. It does not stop to ask you a second time before going live — that’s a deliberate design choice so a launch takes one step.

Because of that, please review your ads and campaigns. You can pause, edit or delete them any time from the dashboard, and you can disconnect Facebook whenever you like.

What you type and upload — your business details, photos, ad copy and leads — stays yours. You give us permission to use it only to run the service for you: showing it on your landing page, sending it to Meta when an ad is created, and putting bookings into your calendar.

You’re responsible for that content being true and yours to use. Upload only photos you have the right to use, and don’t make claims about your business, your prices or your results that aren’t accurate. Meta can reject or disable ads whose content breaks its policies.

People who fill in your landing page are giving their details to you, not to us. Their name, contact details, project and appointment time appear in your leads list and, when they book, in your calendar.

What you do next is your responsibility: following up lawfully, honouring appointment times, and meeting the rules that apply to contacting people where you work. Relay does not send text messages or make calls on your behalf.

Relay depends on Meta, Google and Stripe. They’re separate companies with their own terms, and they can change their rules, revoke our access, or disconnect your account.

If one of them cuts access, the affected feature stops working — usually until you reconnect, or until their review clears. We can’t control how they handle your data on their side.

Please don’t use Relay to break the law, to run ads Meta prohibits, to mislead people, to interfere with another customer’s account or with our platform, to scrape or resell the service without an agreement, or to upload content you have no right to use.

We may remove content or suspend an account that crosses these lines.

The service is provided as it is and as it’s available. We don’t promise uninterrupted access, a specific uptime figure, or any particular number of leads, bookings or sales — no honest advertising tool can.

We do aim to keep it running, fix things that break, and tell you when something significant goes wrong.

You can stop using Relay at any time and cancel your subscription. We may suspend or close an account for non-payment, abuse, or a breach of these terms.

If an account is closing, ask us for a copy of what we hold first — the Privacy Policy explains how. Some records we’re required to keep.

To the fullest extent the law allows, Conquest isn’t liable for lost profits, lost leads or lost revenue, and our total liability for any claim is limited to the amount you’ve paid us in the 12 months before the claim arose.

Some places don’t allow limits like this, so they may not apply to you.

We can update these terms as the product changes. If a change materially affects you, we’ll tell you before it takes effect. Continuing to use Relay after that date means you accept the update.